“Can antibiotic eye drops help with an eye infection?”

Yes, prescribed antibiotics can help with an eye infection, if you actually have a bacterial eye infection. There are other reasons for having red eyes including viral and allergic conjunctivitis, a scratched cornea, a stye, an internal eye problem, or an iritis. I would suggest to you to see your family eye doctor or an eye doctor in order to properly diagnose exactly what your problem is. Good luck and best wishes.

depends on what is causing the eye infection

Yes